Employees and affiliates with HR roles and responsibilities must complete training appropriate to position (See Appendix A) for which access is being requested. Training requirements can be completed online through multiple learning management systems (Talent@VCU and Canvas) or traditional seated courses. Once confirmed on employee’s transcripts, HR Information Systems (HRIS) will obtain the business owner’s approval and assign appropriate security roles. Please provide comments or suggestions for improving our services or questions about any of this information to HR Security (hrsecurity@vcue (VCU HR Security).

Important Notes:

No users are authorized to request changes to be made to their own account
First time Banner users must complete the Banner Basic Navigation & System/Data Security course
All mandatory training must be completed before access can be granted
External Transfers. (All old access will be removed without the consent of authorized personnel)

Banner HR

1. Requester Verification (Who Can Request System Access)

Supervisors/Managers
Departmental Human Resource Professionals (HRP)
Departmental Human Resource Associate (HRA)
Central Business Partner

2. Initiate Request

Find an eID and password (Find and manage your eid at go.vcu.edu/myeid.
Submit an IT ticket in Cherwell (See Input Ticket into Cherwell for HR Systems Access section below)

3. HRIS Verification and Complete

Security Officer (from the HRIS team) manages the request and provides access to approved users. Access control, granting system access, and applying security is a multi-step process that can take several days to complete.

4. Confirmation Sent

Completion notifications are sent through Cherwell portal to requestor or an email from HR Security mailbox with additional details. Ticket and approvals are documented in the personnel file.

5. Other Requests

Complete HRIS Report Request to request a new report or changes to an existing report
Complete Request for HR Data to HR data in the ODS or via a data feed

6. Resources

Talent@VCU (go.vcu.edu/talentatvcu).**Talent is the Preferred LMS for Employees**
Canvas (virginiacommonwealth.instructure.com/)

Appendix A. Banner Roles and Required Training

HR Role	Duties	Courses (Training Requirements)
First Time Banner HR Users	Pre-Requirement	Banner Basic Navigation & System/Data Security
HR Associate	Banner: Enters new employee/affiliate data and maintains labor distribution data. Has inquiry access to employee, job and position information and reports on the VCU Reporting Center. Keys ePAF actions (e.g., terminations, timesheet ORG changes and adjunct renewals).	HR Orientation for Systems Access
HR Professional	Banner: Reserved for designated staff to act as primary HR liaison. (Data Guardian Approval Required)	HR Orientation for Systems Access
Labor Distribution/Fiscal Administrator	Banner: Maintains labor distribution information in Banner. Has inquiry access to Banner finance- related job and position information and reports on the VCU Reporting Center.	Labor Distribution Training
HR Inquiry Only	Banner: Provides inquiry-only Banner access to basic employee, job and position information and labor distribution reports on the VCU Reporting Center.	No training required, but a justification for the need for HR Banner access should be included in the “description” section of the request.
Affiliate Maintenance	Banner: Enters, maintains and terminates non-employee affiliates in Banner who require access to some university systems and/or resources.	Banner Affiliate Maintenance Training
Timekeeper	Banner: VCU RealTime: Reviews and verifies employee hours worked and leave taken in RealTime, supporting compliance with federal, state, and VCU policies and guidelines. Has Banner inquiry access to employee and job information.	1. VCU RealTime (self-enroll) Can be taken in Talent@VCU or Canvas 2. VCU Leave and Timekeeper Training (On Zoom)
HireRight Only Access	Processes criminal records check requests and Form I-9s. Users will have access to make requests in HireRight, view their requests and receive email notifications for their own requests. No Banner access is granted through this role.	No training required: HRP or Supervisor Approval
Talent Access (Recruiting)		Talent@VCU Recruiting Staff Recordings

Requesting Banner HR & Other System Access in RamsCentral

RamsCentral Link: https://vcu-amc.ivanticloud.com/Modules/SelfService/#globalHome

Enter IT Portal
Submit a Request
In the search bar

7. Ticket Details page appears (Provide a detailed description including):

EID and VID of associate listed in Requested for field
Start Date
Employment status (new hire, internal transfer, termination)
Position
Training (List completed courses or attach transcript copy)
Which LMS (Talent@VCU or Canvas)

Example: Jane Doe is a new external hire in HR with a start date of 02/02/2020 as the HR Security Officer. She has completed all required coursework (see attached transcript) in Talent@VCU. Orgs access should mirror Johnnie Doty

8. List Departmental Orgs (All Home, Timesheet, and MBU employee need to access or provide a teammate's EID to mirror)

9. Select Staff Access Level from drop down menu

10. Select Central HR Use from drop down menu(If applicable)

11. Check Timekeeper if requesting that role

12. Submit

Other Systems Supported by Human Resources

Service Resource (Keyword Search)	Service Grouping	Service	Service Action
Banner HR	Accounts & Access	University Administrative Resources	Request/Modify Account
HireRight	Administrative & Business Resources	Human Resources Systems	Grant/Modify Delete Access
RealTime	Administrative & Business Resources	Human Resources Systems	Report Issue or Request Support
Talent	Administrative & Business Resources	Human Resources Systems	Report Issue or Request Support or Request Report

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