Welcome!
Welcome to the College of Engineering IT help wiki.
For all IT requests and/or issues, please email egrfixit@vcu.edu. There is no need to CC anyone as all of IT will be able to see it.
If you can't find what you're looking for, contact us at engrtech@vcu.edu. We appreciate feedback and are always happy to add helpful content.
If you want to print a poster, fill out our new form at this link: https://go.vcu.edu/egrposter
You can read more about the poster requests on our blog.
Quick tips
If you are looking for guidance on VCU's 2 Factor Authentication, check here: https://ts.vcu.edu/about-us/information-security/2factor/
If you are looking for guidance on the VCU VPN, check here: https://ts.vcu.edu/askit/network-services/rams-vpn/
If you have a technical issue with any of the following, please submit a ticket with VCU Technology Services at itsupport@vcu.edu or call (804) 828-2227.
- VCU Cisco VPN
- 2Factor Authentication (DUO)
- Canvas
- Gmail or other Google Apps
- Zoom
- VCU App2Go
- Resetting your VCU password
Contacts
| Name | Title | Location | Phone | |
|---|---|---|---|---|
| Anil Chatterji | Director of IT | West Hall, Room 220 | (804) 828-1261 | anilc@vcu.edu |
| Travis Greene | Senior IT Systems Analyst | West Hall, Room 102C | (804) 827-4016 | greenet3@vcu.edu |
| Marc Jenkins | IT Project Manager | West Hall, Room B3 | (804) 828-7228 | mejenkins@vcu.edu |
| Todd Stewart | IT Specialist | East Hall, Room E1226 | (804) 828-6525 | tstewart6@vcu.edu |
| Wesley Teets | Senior IT Systems Analyst | East Hall, Room E2240 | (804) 828-8230 | teetswr@vcu.edu |
| Michael Winston | IT Specialist | West Hall, Room W102 | (804) 828-3600 |