OnePrint Information

VCU OnePrint

OnePrint is VCU’s university-wide managed print program, powered by Canon, and your source for new, fully featured multi-function devices (copier/printer/fax/scan) across campus. 

To get started, follow these instructions to install the OnePrint (Pharos) software on your VCU desktop or laptop via the Software Center.

Printing from a Computer

  1. Print the way you normally would to any other physical printer. Select Oneprint_BW (black & white) or Oneprint_Color (color) from the list of printers within your document.

  2. At the device, tap your VCUCard on the card reader at the device or, log in using your VCU eID and password.

  3. When you reach the Home screen, press Copy & Print Release.

  4. You’ll see the documents that are in your print queue.

  5. Press Print All to print all of the documents. Or, touch a specific document to select it, then choose Print.

  6. Upon printing, the document will be removed from your print queue.

Once your document prints, click Log Out in the upper right corner of the screen.

This is a training video that walks you through the printing process on a OnePrint Printer.

Printing from a Mobile Device

There are three options available for mobile printing:

Email an Attachment from your VCU-Issued Email Account

Email an attachment from your VCU-issued email account

  • Email an attachment (25 MB or less) to one of the email addresses below.

  • Wait for email confirmation that your document is ready to print, then retrieve it from any OnePrint Pay enabled device.

  • Send your email to oneprintbw@vcu.edu for black and white printing.

  • Send your email to oneprintcolor@vcu.edu for color printing.

Upload Files to the Mobile Site

  • Visit mobile.oneprint.vcu.edu and log in using your VCU eID and password.

  • Upload documents to your queue (supported file types up to 52.4 MB), then print them out at any OnePrint Pay enabled device.

  • Using the mobile site, you can change various print settings in your queue (e.g., black and white, color, single or double-sided, number of copies, page range).

Download and Configure the Pharos Print App to your Mobile Device

  • Download the Pharos Print app (version 2.1.0 or later) available in the App Store for iOS and Android devices.

  • Open the Pharos Print app. In the first field, enter mobile.oneprint.vcu.edu and in the second field, enter 443. Click Connect to continue.

  • On the login screen, enter your VCU eID and password. Click Log On.

  • With the iOS app, you can manage print jobs sent to your queue as an email attachment, or via the mobile web site.

  • With the Android app, you can ONLY upload and manage print jobs.

This is a training video that walks you through the print process on a mobile device.

Related content